Security Operations Supervisor
4 days ago
- Supervision and Leadership:
- Oversee and guide the daily activities of site patrol officers ensuring all duties are performed in line with company policies and client requirements.
- Act as the main point of contact for the team providing guidance and resolving issues as they arise.
- Patrol Operations:
- Conduct mobile patrols to secure client properties assets and staff ensuring effective and consistent coverage.
- Ensure all patrols are carried out according to the prescribed schedules and protocols monitoring for potential security threats and responding to alarms or emergency situations.
- Incident Response and Reporting:
- Promptly respond to security incidents breaches and emergencies providing on-site leadership managing containment and coordinating with other services if necessary.
- Accurately document incidents activities and observations in detailed reports adhering to company standards and client requirements.
- Review patrol reports and incident logs to ensure accuracy and completeness following up on any outstanding issues.
- Client Liaison:
- Maintain positive working relationships with clients addressing any concerns and ensuring service satisfaction.
- Be involved with periodic reviews of sites to assess needs make recommendations and report on patrol performance.
- Compliance and Safety:
- Ensure site officers adhere to all safety and regulatory requirements including use of personal protective equipment and adherence to security protocols.
- Stay informed of any updates to security regulations and standards communicating changes to the team as needed.
- Conduct routine vehicle checks to ensure all patrol vehicles are in safe working condition.
- Administrative Duties:
- Monitor and manage sites team performance including conducting evaluations and recommending areas for improvement.
- Using company software to book on and off shift also ensure staff are following the same procedure.
Estimated Salary: £12.50 per hour
Working Hours: Thursday to Sunday 7 pm – 5 am with overtime where needed
Location: In person
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