Security Operations Supervisor

4 days ago


Buxton, Derbyshire, United Kingdom BHPSS Ltd Full time
Job Responsibilities
  • Supervision and Leadership:
    • Oversee and guide the daily activities of site patrol officers ensuring all duties are performed in line with company policies and client requirements.
    • Act as the main point of contact for the team providing guidance and resolving issues as they arise.
  • Patrol Operations:
    • Conduct mobile patrols to secure client properties assets and staff ensuring effective and consistent coverage.
    • Ensure all patrols are carried out according to the prescribed schedules and protocols monitoring for potential security threats and responding to alarms or emergency situations.
  • Incident Response and Reporting:
    • Promptly respond to security incidents breaches and emergencies providing on-site leadership managing containment and coordinating with other services if necessary.
    • Accurately document incidents activities and observations in detailed reports adhering to company standards and client requirements.
    • Review patrol reports and incident logs to ensure accuracy and completeness following up on any outstanding issues.
  • Client Liaison:
    • Maintain positive working relationships with clients addressing any concerns and ensuring service satisfaction.
    • Be involved with periodic reviews of sites to assess needs make recommendations and report on patrol performance.
  • Compliance and Safety:
    • Ensure site officers adhere to all safety and regulatory requirements including use of personal protective equipment and adherence to security protocols.
    • Stay informed of any updates to security regulations and standards communicating changes to the team as needed.
    • Conduct routine vehicle checks to ensure all patrol vehicles are in safe working condition.
  • Administrative Duties:
    • Monitor and manage sites team performance including conducting evaluations and recommending areas for improvement.
    • Using company software to book on and off shift also ensure staff are following the same procedure.

Estimated Salary: £12.50 per hour

Working Hours: Thursday to Sunday 7 pm – 5 am with overtime where needed

Location: In person



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