Key Account Manager

4 weeks ago


Billericay, United Kingdom P & J Moore Limited Full time

Job Description:

We are seeking an experienced Key Account Manager to join our team at P & J Moore Limited. As a Key Account Manager, you will be responsible for managing client relationships and driving business growth.

Key Responsibilities:

  • To make appointment calls to existing and new clients who have requested contact, working on pre-specified claims campaigns through the use of a CRM.
  • To identify current and potential members' needs, provide claim products that fully meet our customers' expectations.
  • To handle customers confidently in a non-advisory capacity, providing outcomes that are within the interest of both the customer and the business.
  • To work towards and achieve agreed individual and team performance objectives, contributing to the overall company objectives.
  • To support management in the successful day-to-day running and the development of the department.
  • To manage your own time, act with integrity, due care, skill, and diligence.
  • To be productive and resourceful in your approach and be the best version of yourself possible.

Requirements:

  • Minimum 1+ years of experience in outbound sales and/or account management.
  • Claims/legal experience advantageous.
  • Excellent communication and customer service skills.
  • Ability to build rapport over the phone.
  • A strong drive to grow, succeed, and achieve.
  • A keen eye for detail and the ability to manage your time efficiently.
  • Ability to input data using multiple systems efficiently and accurately.
  • Experience with a CRM beneficial.

About Us:

P & J Moore Limited is a professional services provider for the UK's top law firms, delivering marketing and administrative services across a wide range of compensation claim topics within the UK business arena.


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