Home Care Operations Specialist
3 weeks ago
Home Instead is seeking a highly skilled and experienced Home Care Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of care services to our clients. This role involves assessing client needs, developing care plans, supervising and supporting care staff, and maintaining accurate records.
The ideal candidate will have a Level 3 qualification in Health & Social Care, excellent interpersonal and communication skills, and the ability to work well under pressure. A full UK driving license and access to a reliable vehicle are also required.
This is an exciting opportunity to join a forward-thinking organization that is dedicated to providing exceptional care and service to our clients. If you are passionate about delivering high-quality care and have a strong commitment to customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Assess client needs and develop personalized care plans
- Supervise and support care staff
- Maintain accurate records and reports
- Participate in on-call rota (1 evening per week)
Salary: £26,000 - £32,000 per annum
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