Retail Department Supervisor

16 hours ago


London, Greater London, United Kingdom H&M Group Full time

As a Retail Department Supervisor at H&M Group, you will be responsible for overseeing a department to drive sales and profit growth in one of our stores. With a focus on customer experience, you will lead a team of colleagues to deliver exceptional service and achieve business objectives.

This is a permanent position offering 39 hours per week, with availability 7 days fully flexible, including weekends. We are looking for a highly motivated individual with management experience in a customer-facing environment, previous leadership experience, and a passion for profitability and people.

Key responsibilities include:

  1. Leading by example, securing the best experience for all colleagues and customers.
  2. Evaluating team performance, providing regular feedback, and supporting succession through development and training.
  3. Analysing and following up on sales & profit KPIs for your department.
  4. Maintaining health & safety, legal, and security standards in accordance with H&M guidelines.

We offer an estimated salary of €45,000 - €55,000 per year, depending on qualifications and experience. If you have a customer-first mindset and are passionate about leading high-performing teams, we encourage you to apply for this exciting opportunity.



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