Process Improvement Specialist
5 days ago
Location: Reading – Hybrid-working
We are seeking a highly skilled Business Process Specialist to join our Quality and Health and Safety Teams at Project People. The successful candidate will play a key role in supporting the delivery of MBNL's transformation to an infrastructure manager.
About the Role:
- Develop the MBNL Process Mapping framework, including the appropriate use of relevant tools and systems.
- Collaborate with process owners and stakeholders to identify and model business processes and procedures.
- Facilitate workshops involving internal and external stakeholders.
Your Key Responsibilities:
- Identify the elements of inputs and outputs of existing processes and develop 'as-is' process states using standard process mapping methodology.
- Identify improvement opportunities and 'to-be' states, focusing on efficiencies where possible.
- Model actors, tasks, and flows that make up business processes and procedures.
- Support leadership and operational teams in implementing processes and their assurance and improvement.
What We're Looking For:
- Foundation knowledge of process mapping tools such as MS Visio.
- Excellent written and verbal communication skills.
- A continuous improvement mindset and understanding of continuous improvement methodology and tools.
- The ability to interpret complex processes under short deadlines.
Salary: £40,000 - £50,000 per annum
About Us:
Project People is committed to creating an inclusive environment where everyone can flourish. We champion each other's uniqueness, fostering innovation and evolution in how we work. We offer flexible working arrangements, support career development without sacrificing personal priorities, and are proud recipients of the Armed Forces Covenant Gold Award and Disability Confident accreditation.
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