Senior Programme Consultant

4 weeks ago

London, Greater London, United Kingdom CBRE Full time

Role Purpose

The CBRE Strategic Transformation team utilises its market-leading expertise to help clients develop successful business strategies, make informed decisions, and implement robust programmes to unlock value and achieve sustainability from their real assets across real estate and infrastructure. Our clients comprise investors, developers, occupiers, operators, and public bodies across various sectors. We work across the full lifecycle, from strategic inception to implementation, operation, and exit.

The team comprises a diverse blend of business strategy, strategic programme management, business transformation, and change, digital, and real asset advisers drawn from top-tier business consulting and professional services firms. Client service excellence lies at the heart of everything we do. We have a distinct, inclusive, and entrepreneurial culture, where each individual is encouraged and supported to achieve their full potential, working together respectfully and collaboratively as a cohesive team.

Key Responsibilities

  • Lead client engagements and prepare deliverables on time and to a high quality, as well as lead on discrete pieces of work within projects/workstreams.
  • Engage with clients to understand their strategic objectives, priorities, opportunities, and constraints.
  • Lead the development of Programme Strategy & Planning on engagements, designing the outcomes and planning progressive delivery.
  • Use quantitative and qualitative methods to assess client situations and devise recommended programme strategies and structures through which to implement client initiatives successfully.
  • Based on these programme strategies and structures, help to develop clear, robust, integrated programme plans including interdependencies and milestones tracking.
  • Lead the development of bespoke Governance & Controls solutions for clients driving process optimisation.
  • Deliver PMO functions including:
    • Development of programme dashboards & progress reports.
    • Cross-workstream stakeholder engagement & management.
    • Development of programme wide communications plans.
    • Produce risk/issue management strategies.
  • Lead the Programme delivery:
    • Lead successful delivery of programmes to achieve key milestones and desired outcomes through effective engagement and coordination of multi-disciplinary workstreams.
    • Track and manage risks, actions, issues, & decisions, devising mitigation plans and raising escalations as appropriate.
    • Provide regular, consistent, and accurate progress reporting to key stakeholders.
    • Map and track programme benefits.
    • Work with specialists across CBRE to help achieve best-in-class solutions.
    • Help to build relationships of trust with clients, and identify business development opportunities.
    • Support proposals and pitches, and development of market-facing material (e.g., thought leadership).
    • Support internal CBRE reporting and operational processes.

Person Specification/Requirements

  • Significant consulting and programme management experience working within a major management consultancy or other relevant business environment, focused on programme management planning and delivering transformational change across various industries.
  • Experience in managing and engaging with senior clients and internal stakeholders.
  • Recognised qualifications/accreditations in programme/project management preferred (MSP, APM, P3O).
  • Articulate with good written and oral communication skills, including experience of preparing client reports and presentations.
  • Structured approach to problem-solving.
  • Attention to detail and commitment to achieving high-quality client deliverables.
  • Good interpersonal skills and a genuine belief in collaboration.

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