Apprenticeship Business Development Manager
1 month ago
To drive sales, business development, and customer service across all apprenticeship programmes, working closely with operational teams to manage a high-quality, customer-facing multi-channel customer engagement operation.
Manage a team to maximize opportunities in a range of products using multiple funding methods, generating income for all apprenticeship programmes in line with budgets and forecast targets.
Work closely with the learner and recruitment team to meet learner recruitment and vacancy filling targets.
Lead on the identification, solutions, and securing of new business for large levy clients and SME growth across all apprenticeships.
Set, manage, and measure team targets, ensuring sales and engagement targets are achieved across all apprenticeship programmes in line with budgeted forecasts.
KEY RESPONSIBILITIESSupport the SLT in transforming the business by driving and delivering customer-first transformation and business growth through existing and new clients.
Manage and drive sales through the team across all apprenticeship programmes, ensuring targets are set, managed, and achieved in line with budgeted forecasts.
Lead the team on the identification and solutions to engage SMEs and large levy accounts in line with business plans and the sales growth strategy.
Set, manage, and monitor KPIs and targets for the apprenticeship business development teams, coaching and managing individuals to improve team and individual performance.
Monitor, track, and interrogate sales/pipeline data to develop reports and business intelligence to aid in forecasting against budgets.
Identify, negotiate, or tender with new partners that could be beneficial.
Liaise with product/cluster/operations managers to ensure teams have up-to-date product knowledge and relevant collateral.
Be credible and approachable at all levels, with the ability to influence and persuade to support organizational objectives.
Maintain ongoing competitor analyses and adapt activity as required.
ROLE REQUIREMENTSExperience of managing a high-quality apprenticeship sales function.
Experience of levy and non-levy sales in a commercial environment and a consultative 'solution selling' approach, ideally in relation to apprenticeships.
Experience of managing, driving, and managing teams and coaching for individual performance to sustain improvements.
Experience of monitoring, tracking, and interrogating sales/pipeline data to develop reports and business intelligence to aid in forecasting against budgets.
Experience of differing sales approaches in relation to levy and non-levy business development.
Experience of setting high standards to achieve contract/project funded objectives, continually monitoring levels/standards of support, and identifying ways of making improvements based on strategic evaluation or feedback.
Qualifications:Educated to degree level or above or experience in a similar role.
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