IT Support Specialist
5 days ago
About the Role
">We are currently seeking an experienced IT Service Desk Analyst to join our team. As a key member of our service desk, you will be responsible for providing first-line technical support to our clients. This is a fantastic opportunity to work with a leading recruitment agency in the UK.
">The Job Description
">- Provide timely and effective technical support to clients via phone, email, and on-site visits.
- Troubleshoot hardware and software issues using industry-standard tools and techniques.
- Collaborate with internal teams to resolve complex technical issues and escalate when necessary.
- Update operating systems and software to ensure optimal performance and security.
Required Skills and Qualifications
">To be successful in this role, you will need:
">- A strong background in IT service management, preferably with experience in a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and ability to learn new technologies quickly.
- Strong problem-solving skills and ability to work under pressure.
Benefits
">We offer a competitive salary, plus benefits including 25 days' annual leave, enhanced sick pay, cycle-to-work scheme, and employee assistance program.
">Location and Working Hours
">This role is based in Somerset, UK, and requires on-site working 5 days per week.
">Salary Range
">The estimated salary for this role is £28,000 - £35,000 per annum, depending on experience.
">About Us
">Hunter Selection | B Corp™ is a leading recruitment agency committed to making a positive impact on the environment and society. We value diversity and inclusivity and are passionate about helping candidates find their dream jobs.
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