Experienced Dealer

2 weeks ago

London, Greater London, United Kingdom Grosvenor Casinos Full time
Job Title: Experienced Dealer

About the Role

Grosvenor Casinos is seeking an experienced dealer to join our team at The Bayswater in London. As a dealer, you will be responsible for providing exceptional customer service, managing gaming tables, and ensuring a safe and enjoyable experience for our patrons.



Key Responsibilities

As an experienced dealer, you will:

  • Provide a warm welcome to customers and assist them in gaming
  • Understand and explain the games, payouts, and high-value member benefits
  • Connect with first-time customers and provide guidance on gaming floor etiquette
  • Follow guidance from the CADS and gaming supervisor to meet table demand and deliver exceptional service
  • Be aware of and prioritize safer gambling practices, identifying potential problem gamblers and informing a manager


What We Offer

Grosvenor Casinos offers a competitive salary, a share of uncapped tips, premium pay allowance after midnight, and a 50% discount on food and soft drinks across all Grosvenor and Mecca venues. You'll also receive a comprehensive induction program, learning and development opportunities, and the chance to work on exciting projects that make a meaningful impact on our business.



Why Join Us

Grosvenor Casinos is a people-focused business that values its employees and provides a supportive and nurturing work environment. We're committed to growth and development, and we're looking for talented individuals who share our passion for delivering exceptional customer experiences.



Equal Opportunities

The Rank Group is committed to being an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment to be made, please let us know ahead of your interview.

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