Senior Clinical Outcomes Team Manager

2 weeks ago


Reading, Reading, United Kingdom ICON plc Full time

At ICON plc, we're committed to fostering an inclusive environment that drives innovation and excellence. We're seeking a skilled Senior Clinical Outcomes Team Manager to join our team in Europe.

Job Overview

We offer a competitive salary of $120,000 per year, plus a range of benefits, including various annual leave entitlements, health insurance options, retirement planning, and flexible work arrangements.

The successful candidate will be responsible for leading a team of 10-15 people in managing client relationships, handling projects, and ensuring excellent delivery and client satisfaction.

Key Responsibilities
  • Maintain acute awareness of the pharma/biotech/medical device industry landscape as it relates to COAs (Clinical Outcomes Assessments) and guide junior staff accordingly.
  • Drive understanding and awareness of project team members on the nature of client relationships and support building/broadening these relationships where necessary.
  • Mentor the team, evaluating performance through regular 1-on-1 meetings and bi-annual reviews.
  • Provide key customers with information and research on COAs, including acceptance, reformulation, and orientation of requests, registering them, searching for relevant information within given timelines, and utilizing various sources.
  • Facilitate and lead client meetings and internal project kick-off meetings.
Requirements
  • Minimum 5 years of experience in management or client services/account management.
  • Excellent customer service skills, including ability to communicate clearly with clients and resolve customer issues or complaints.
  • MS Office Suite proficiency.

ICON offers a dynamic and supportive work environment, career growth opportunities, and merit-based advancement. Our benefits are designed to promote well-being and work-life balance, with options to suit your needs and those of your family.



  • Reading, Reading, United Kingdom team Full time

    As a Senior Network Infrastructure Manager, you will be responsible for the design, implementation, and maintenance of our network infrastructure. This includes managing the network architecture, ensuring high availability and scalability, and collaborating with cross-functional teams to drive business outcomes.Key responsibilities include:Designing and...


  • Reading, Reading, United Kingdom IQVIA Full time

    Job SummaryWe are seeking a seasoned clinical trials professional to lead our FSP team in EMEA. As a senior clinical trials director, you will be responsible for directing a group of clinical staff and ensuring overall delivery of clinical projects.Key ResponsibilitiesManage KPI performance and drive innovation in clinical projectsWork with the leadership...

  • Research Scientist

    6 days ago


    Reading, Reading, United Kingdom ICON Plc Full time

    Associate Outcomes ResearcherICON Plc is a world-leading healthcare intelligence and clinical research organization. We strive to foster an inclusive environment that drives innovation and excellence.Mapi Research Trust seeks an Associate Outcomes Researcher to join our team.Mapi Research Trust is an independent not-for-profit organization specializing in...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    Job OverviewRamsay Health Care UK is a well-established global hospital group with over 50 years of experience, providing independent hospital services in England. We are seeking a Senior Clinical Pharmacist to join our team at the Berkshire Independent Hospital in Reading.This is an exciting opportunity for a highly skilled and motivated pharmacist to take...


  • Reading, Reading, United Kingdom Pharmiweb Full time

    Job Title: Senior Clinical Research Team MemberLocation: UKSalary: £40,000 - £60,000 per annumCompany OverviewIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.We create intelligent connections to accelerate the development and commercialization...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    Job Title:Pharmacist - Clinical ServicesJob Description:About the Role:Ramsay Health Care Clinical is seeking a highly skilled and experienced Pharmacist to lead our clinical services team at Berkshire Hospital. As a Clinical Pharmacy Specialist, you will play a vital role in promoting the safe and effective use of medicines in patients being cared for by...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    About the RoleAs a Pharmacy Technician at Ramsay Health Care Clinical, you will play a vital role in delivering exceptional clinical outcomes in a supportive environment.Key ResponsibilitiesDeliver high standards of care and services to patientsWork collaboratively with healthcare professionals to ensure seamless patient careRequirementsEnthusiasm and...


  • Reading, Reading, United Kingdom Outcomes First Group Full time

    About the RoleWe are seeking an exceptional SEN Teacher to join our team at Groveside School in Reading, Berkshire. As a key member of our staff, you will play a crucial role in delivering high-quality education and support to pupils with Social, Emotional and Mental Health needs.Key Responsibilities:Develop and implement effective teaching strategies to...


  • Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and experienced Clinical Psychologist to join our team at Berkshire Healthcare NHS Foundation Trust. As a Senior Clinical Psychologist, you will play a key role in supporting the Clinical Director in the development of our Patient Safety Culture and reducing restrictive practices.Main Duties of the JobYou will be...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    About the RoleWe are seeking a highly skilled Clinical Rehabilitation Assistant to join our team in Berkshire Hospital. This is an exciting opportunity for a motivated individual to work alongside our physiotherapy team, providing excellent patient care and contributing to the delivery of high-quality rehabilitation services.Key Responsibilities:Assist...


  • Reading, Reading, United Kingdom IQVIA Full time

    At IQVIA, we are searching for a highly experienced Clinical Trials Director EMEA to lead our Front Study Partner (FSP) team in delivering high-quality clinical projects. As a key member of the leadership team, you will be responsible for managing a group of clinical staff and ensuring overall delivery, KPI performance, and innovation.The ideal candidate...


  • Reading, Reading, United Kingdom ICON Plc Full time

    At ICON Plc, we're shaping the future of clinical development by harnessing innovative approaches and fostering an inclusive environment that drives excellence.Key Responsibilities:Qualify client needs and lead proposals based on client ideas or RFPsLead projects against timelines and budgets, anticipating risks and proactively developing mitigating...


  • Reading, Reading, United Kingdom IQVIA Full time

    Job Title: Senior Clinical Developer - FSP TeamAbout the Job:We are seeking a highly skilled and experienced Clinical Programmer (Data Visualization Expert) to join our FSP Team at IQVIA. This is an exciting opportunity to work with a leading global provider of clinical research services, commercial insights, and healthcare intelligence.Key...


  • Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Job SummarySenior Rotational Clinical PharmacistThe Royal Berkshire Pharmacy department is committed to delivering an exceptional clinical pharmacy service. We are seeking a highly motivated and innovative pharmacist to join our team and contribute to our mission of excellence.As a senior rotational clinical pharmacist, you will have the opportunity to...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    Job Summary: We are seeking a highly skilled and dedicated Pharmacist to join our team at Ramsay Health Care Clinical. As a Pharmacist - Clinical Service Provider, you will play a vital role in providing a high-quality clinical pharmacy service to patients and healthcare professionals.Key Responsibilities:Provide a clinical pharmacy service to inpatient...


  • Reading, Reading, United Kingdom Leaders In Care Recruitment Ltd Full time £58,000

    Clinical Services Manager Job DescriptionAre you a motivated and experienced healthcare professional looking for a leadership role in a dynamic environment?Leaders In Care Recruitment Ltd is seeking a Clinical Services Manager to join our team in Berkshire.This is an exciting opportunity to lead a team in a reputable independent healthcare provider, renowned...


  • Reading, Reading, United Kingdom Wokingham North PCN Full time

    Wokingham North Primary Care Network (PCN) is seeking a highly skilled Clinical Pharmacy Team Lead to join our team. This role will focus on medicines optimisation, ensuring the best possible outcomes for patients across our network of three GP practices.About the RoleThe successful candidate will lead a team of clinical pharmacists and pharmacy technicians,...


  • Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    Job OverviewWe are seeking a skilled Pharmacist to join our team at Berkshire Independent Hospital in Reading. The successful candidate will be responsible for providing clinical pharmacy services to our inpatient wards and outpatient departments.This is an exciting opportunity to work with a dynamic team and contribute to the delivery of high-quality...

  • Pharmacist Role

    6 days ago


    Reading, Reading, United Kingdom Ramsay Health Care Clinical Full time

    Ramsay Health Care UK Operations LimitedWe are seeking a highly skilled Pharmacist to join our team at Berkshire Independent Hospital in Reading. As a key member of the pharmacy team, you will provide a clinical pharmacy service to inpatient wards and outpatient departments.As a Band 6/7 Pharmacist, your primary responsibility will be to promote the safe,...


  • Reading, Reading, United Kingdom Leaders In Care Recruitment Ltd Full time

    Lead a Team in a Thriving Healthcare SettingOur esteemed client, a renowned independent healthcare provider, seeks an exceptional Clinical Services Manager to spearhead the Outpatients and Pre-Operative Assessment department at a prestigious hospital in Berkshire. This exciting opportunity enables you to join a premier healthcare organization, recognized for...