Reception Supervisor at a 5-Star Country House
2 days ago
We are seeking a highly skilled Front Office Manager to join our team at the Summer Lodge Country House Hotel in Dorset. This is a full-time position that offers excellent career prospects and benefits.
The successful candidate will have previous experience as a Reception Manager, with a strong focus on customer satisfaction and team leadership. They will be responsible for ensuring the smooth running of all Front Office operations and providing exceptional service to our guests.
Key Responsibilities:
- Leading a team to achieve high levels of customer satisfaction
- Implementing innovative ideas to enhance the guest experience
- Carrying out regular audits to maintain Forbes 5-star standards
- Supervising rotas, time sheets, payroll, and holiday management
About the Company:
The Summer Lodge Country House Hotel is a family-owned business with a reputation for excellence. We offer award-winning training and development opportunities, along with a range of benefits to support your career growth.
Salary: The salary for this role is approximately £35,000 - £40,000 per annum, depending on experience.
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