Operations Manager for Fitness and Wellbeing
3 days ago
Nuffield Health is a leading healthcare charity in the UK, dedicated to improving the nation's health.
Role OverviewWe are seeking an experienced Duty Manager to join our team at our Bromley club. The successful candidate will be responsible for ensuring the smooth operation of the club, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Oversee the day-to-day running of the club, ensuring high standards are maintained
- Cultivate strong relationships with members, identifying opportunities to increase satisfaction and loyalty
- Lead and motivate colleagues to achieve quality standards
- Conduct tours and presentations to prospective new members, highlighting the benefits of Nuffield Health
- Maintain health and safety protocols, resolving any issues promptly
- Contribute to achieving sales targets
- Demonstrable sales experience and ability to quickly adapt to our business
- Excellent communication and interpersonal skills
- Collaborative spirit and 'can-do' attitude
- Passion for delivering exceptional customer service
We offer a competitive salary package, including up to £26,748.80 pro rata depending on experience. Additionally, you'll enjoy:
- Gym membership and private healthcare
- Lifestyle and financial wellbeing benefits
We're committed to creating a positive and supportive work environment where everyone feels valued and empowered to succeed. If you share our passion for excellent customer service and are eager to make a meaningful contribution, we encourage you to apply.
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