Team Manager

1 week ago


Dunfermline, Fife, United Kingdom Betfred Full time

About Us

Betfred is a leader in the global betting and gaming industry, driven by a passion for innovation, quality, and customer satisfaction. With over 1,340 shops across the UK and a significant online presence, we offer a wide range of exciting opportunities for customers to engage with us.

We take pride in being responsible gaming practitioners, ensuring that our customers enjoy our products and services in a safe and secure environment. This commitment has earned us a reputation as a trusted brand, synonymous with quality and customer satisfaction.

Your Role

As a Shop Manager at Betfred, you'll play a key role in driving the success of our retail operations. Your primary responsibility will be to lead and develop a team of retail colleagues, fostering a culture of excellence and customer satisfaction. You'll be accountable for delivering top-notch retail standards, while also promoting a positive and welcoming atmosphere for customers to enjoy.

Key Responsibilities:

  • Develop and implement effective strategies to drive sales growth, improve customer engagement, and enhance overall retail performance.
  • Lead and develop a team of retail colleagues, fostering a culture of excellence and customer satisfaction.
  • Maintain a deep understanding of our products and services, enabling informed advice and guidance to customers.
  • Ensure compliance with all relevant laws, regulations, and company policies, promoting a culture of integrity and transparency.
  • Foster strong relationships with colleagues, customers, and external partners, building trust and credibility through open communication and collaboration.

Salary

The estimated salary for this position is £42,000 - £52,000 per annum, depending on experience. This figure is based on industry standards, taking into account the level of responsibility, required skills, and qualifications.

Benefits

As a valued member of our team, you can expect a comprehensive benefits package, including:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities, helping you grow your career within the company.
  • A generous pension scheme, contributing to your long-term financial security.
  • Flexible working arrangements, allowing you to balance your work and personal life.
  • Access to our employee assistance programme, providing support with mental wellbeing, financial planning, and other aspects of life.

Why Choose Us?

Betfred is more than just a company – we're a community. We pride ourselves on creating a supportive and inclusive environment, where every employee feels valued and empowered to thrive. If you're passionate about delivering exceptional customer experiences, leading high-performing teams, and driving business growth, we want to hear from you



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