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Front of House Team Member

1 month ago

StratforduponAvon, Warwickshire, United Kingdom Slim Chickens Full time

Deliver Exceptional Customer Service

As a Front of House Team Member at Slim Chickens, you will be the face of our brand, providing a warm and welcoming experience for every guest. Your passion for delivering great customer service will shine through in every interaction, from greeting guests to ensuring their dining experience is nothing short of exceptional.

Your Key Responsibilities:

  • Greet and welcome guests with a friendly attitude.
  • Take orders accurately and efficiently at the counter or through table service.
  • Ensure every guest has a positive and memorable dining experience.
  • Deliver food and drinks with a smile and ensure everything is to their satisfaction.
  • Assist with seating arrangements and maintain a clean, organized dining area.
  • Handle payments and ensure accuracy in all transactions.
  • Collaborate with the kitchen and other team members to ensure smooth service.
  • Provide excellent customer service and address any guest inquiries or concerns promptly.

What We're Looking For:

  • A positive attitude and a passion for delivering great customer service.
  • Strong communication and interpersonal skills.
  • Ability to work well in a team and contribute to a positive work environment.
  • Attention to detail and ability to multitask in a fast-paced setting.
  • Flexibility to work various shifts, including weekends and bank holidays.
  • Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most.

Why You'll Love It Here:

  • Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared.
  • Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock Up on Favourites: Get 20% off at Carluccio's retail gift shop & deli.
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Referral Rewards: Earn bonuses by referring friends to join our team.
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Flexible Working: Find a work-life balance with flexible scheduling options.
  • Performance Bonuses: Earn more with bonuses that reward your dedication and success.

If you're passionate about delivering exceptional customer service and creating memorable dining experiences, we want to hear from you.