IT Operations Support Manager

5 days ago


Gosport, United Kingdom V3 Recruitment Full time
Job Description

This role requires on-site presence at the facilities to support warehouse and logistics operations effectively. Occasional after-hours or weekend work may be needed to address critical issues or system upgrades.

About the Company:

V3 Recruitment is a leading logistics provider seeking an experienced IT Application Support Engineer to join our team.

Key Responsibilities:

  • Application Support and Troubleshooting
  • System Maintenance and Upgrades
  • User Support and Training
  • Collaboration and Continuous Improvement
  • Monitoring and Reporting
  • Documentation and Compliance

Required Skills and Qualifications:

  • Bachelor's degree in computer science or a relevant field
  • Proven experience in IT application support, ideally within the logistics or supply chain sector
  • Familiarity with logistics applications such as WMS, TMS, or ERP systems
  • Strong knowledge of databases, operating systems, and application monitoring tools
  • Knowledge of ITIL practices for incident, problem, and change management
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills

Estimated Salary: £33,000 per annum

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