Application Support Specialist
1 month ago
Synchro is partnering with a well-established fashion retail brand to recruit an experienced Application Support Specialist with a strong technical skillset, including Business Central expertise.
This role requires an excellent communicator who can offer triage and support, as well as subject matter expertise across the business. The ideal candidate will have knowledge of integrations, APIs, and monitoring and alerting.
As a Support Analyst / Support Specialist, you will be responsible for mentoring a Junior Application Support Analyst in the team. You will be comfortable working in a hybrid remote environment with 3 days on site and 2 days working remotely.
Key Responsibilities:
- Provide technical support and guidance to the business on Business Central and other applications.
- Develop and maintain knowledge of Business Central and other technologies.
- Coach and mentor junior colleagues and team members.
- Communicate effectively with stakeholders and provide excellent customer service.
Requirements:
- Experienced Application Support Analyst / Engineer with strong organisational and planning skills.
- Skilled in supporting a broad range of technologies / applications.
- Solid Business Central experience.
- Comfortable in coaching and mentoring junior colleagues and team members.
- A strong communicator with an energetic, enthusiastic approach to your work.
Location: London, with hybrid remote working as detailed above.
Salary: £50,000 plus excellent benefits.
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