Mortgage Operations Specialist

3 weeks ago


Maidstone, United Kingdom Team Jobs - Commercial Full time

Mortgage Operations Job Description

Team Jobs - Commercial is seeking an experienced Mortgage Operations Specialist to join our team. As a key member of our team, you will be responsible for processing mortgage applications from offer to completion, working closely with internal and external teams to ensure compliance and client satisfaction.

About the Role

The successful candidate will have a strong understanding of the mortgage sector, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Build and maintain effective relationships with all new and existing clients.
  • Act as the first point of contact with any queries on all mortgage applications from post offer stage to completion.
  • Ensure timely, accurate and appropriate responses to telephone calls/enquiries and any other correspondence from Mortgage brokers.
  • Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and seeking to resolve any queries that arise.
  • Liaise with the Line Manager, escalating any specific problems for discussion and resolution.
  • Liaise with the underwriting team, ensuring that application requirements and conditions are complied with and updated.

Our Company Culture

  • Diverse and inclusive workplace
  • Ongoing training and development opportunities
  • Flexible working arrangements
  • Regular social events and team-building activities

Salary Range

£35,000 - £40,000 per annum, depending on experience.



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