Quality Assurance Specialist

6 hours ago


Ely, Cambridgeshire, United Kingdom Thorlabs Full time
Company Overview:
Thorlabs is a global leader in optical technologies, with a strong presence in 9 countries across the world. As a Quality Inspector, you will be part of a team that ensures the highest level of quality in our manufacturing process.

Salary: £35,000 - £40,000 per annum, depending on experience, plus excellent benefits package including pension, healthcare, and 25 days holiday plus public holidays.

Job Description:

This role covers incoming inspection of components, outgoing inspection for finished goods, Quality and RMA administrative tasks. You'll work closely with all departments on continuous improvement initiatives based on data collected from supplier and customer issues to ensure a high level of quality is kept throughout the manufacturing process.

Responsibilities include:

  • Process incoming & outgoing RMA shipments from internal and external customers
  • Provide measurement services to ensure compliance to dimensional and visual specification of components (incoming) and assemblies at all stages of manufacture (including production rejects and outgoing inspection)
  • Operate all manual measuring equipment within the metrology area
  • Assist in developing SOP's and clear methodologies for inspection for current and future products
  • Liaise with the production team leaders where outgoing inspection faults are identified
  • Escalate repeated quality process related concerns to Quality Engineering team for root cause analysis and implementation of corrective actions
  • Maintain effective and efficient communication with suppliers, as well as internal and external customers, while answering their questions, and updating them regarding the status of RMA, NCR, or corrective action reports
  • Coordinate and communicate with internal and external RMA & Quality teams, to ensure compliance of products
  • Carry out administrative tasks such as raising NCRs, Corrective actions report and logging faults
  • Assist with stock control in the RMA and Q1 warehouses, process RMA sales orders, and support product recalls


Required Skills and Qualifications:

To be successful in this role, you should have:

  • A good understanding of metrology and previous use of measuring tools and equipment
  • An understanding of software and measurement systems
  • Detailed oriented, with ability to interpret technical drawings and documentation
  • Computer literate with experience using Word, Excel, and PowerPoint
  • Ability to multitask, time manage and work independently
  • Ability to identify and resolve problems quickly
  • Adhering to core values and driven positive attitude
  • Ability to take initiatives, with a positive approach to continuous improvement activities
  • Receptive to new challenges and expanding current knowledge
  • Quick learner
  • Excellent written and verbal communication skills


Benefits:

At Thorlabs, we offer a competitive salary, excellent benefits package, and opportunities for career progression. Our benefits include:

  • Pension scheme
  • Healthcare package
  • 25 days holiday plus public holidays
  • Free onsite parking
  • Free refreshments
  • Entertainment area in our large canteen


Others:

Please note that this role does not currently meet the UK Visas and Immigration criteria for obtaining a Skilled Worker Visa, therefore we are unable to accept applications that require employer sponsorship in order to obtain a Skilled Worker Visa.



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