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About Castore
Castore is a premium sportswear brand that exists to make athletes better. Our ethos is built upon the philosophy of continuous improvement, which is deeply ingrained in our company culture. We utilize advanced engineering and unique technical fabrics to create high-quality sportswear for athletes who demand the best.
Our Vision
Our founders' vision is to build Castore into a globally respected brand for its commitment to engineering the highest quality sportswear with no compromise on innovation and performance enhancement. We aim to be a premium alternative to mass-market brands, offering discerning athletes the best products and services.
The Role
A Sales Associate plays a crucial role in our stores, working closely with customers and achieving daily targets. As a Sales Associate, you will be part of a hardworking team that provides exceptional customer service and drives sales within our stores.
Responsibilities
- Greeting and Serving Customers
- Acting as an Ambassador for Castore
- Providing Excellent Customer Service
- Advising and Assisting Customers
- Handling Complaints and Forwarding Serious Issues
- Conducting Customer Transactions
- Replenishing Stock and Assisting with Store Deliveries
- Monitoring and Reporting on Key Performance Indicators
- Identifying Opportunities for Upselling and Add-on Sales
Requirements
- Ability to Thrive in a Sales-Targeted Environment
- Capacity to Work Alone or as Part of a Team
- Outstanding Written and Oral Communication Skills
- Desire to Use Initiative to Solve Problems
- Friendly and Positive Attitude
What We Offer
- Competitive Salary
- Opportunity to Build a Career with a Fast-Paced, High-Growth Brand