Sales Operations Manager

4 weeks ago


Watford, Hertfordshire, United Kingdom Allwyn UK Full time
About the Role

We are seeking a highly skilled and experienced Sales Operations Manager to join our team at Allwyn UK. As a key member of our Customer and Retail Care department, you will be responsible for delivering exceptional service to our UK consumers and retailers, driving sales growth and ensuring compliance with our in-store standards.

Key Responsibilities
  • Lead the Operational Sales Team to achieve sales growth and in-store standards across our Retail estate
  • Develop and implement continuous improvement plans to increase sales and improve operational processes
  • Manage and resolve complaints, escalating them where necessary and implementing improvement actions
  • Collaborate with the Retail Sales team to grow Retailer sales and engagement
  • Monitor team performance and implement improvements to maximize returns to good causes
Requirements
  • Proven experience in using Google suite and MS applications, as well as analyzing and interpreting data to manage operational and CSA performance
  • Previous experience of using SAP and/or other business systems/databases
  • Awareness of the commercial impact of own decisions/actions
What We Offer
  • 26 days paid leave (plus bank holidays)
  • Annual bonus scheme
  • 4 x Salary of Life Insurance
  • Pension: we'll match your contribution up to 8
  • Single Private Health Cover
  • £500 Wellness Allowance
  • Enhanced parental leave (maternity and paternity)
  • Eye Care, Dental and Cycle To Work schemes


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