IT Leadership Role

3 weeks ago


London, Greater London, United Kingdom Crane Venture Partners Full time

At Crane Venture Partners, we are seeking a skilled IT Director to oversee the development and implementation of cloud hosting solutions.

About Us

We are a leading venture capital firm dedicated to driving innovation in the tech industry. Our team is passionate about creating cutting-edge technologies that improve people's lives.

Job Description

The successful candidate will be responsible for managing all aspects of infrastructure and operations related to technology delivery within our group of companies.

  • Key Responsibilities:
  • Oversee end-user service delivery, manage training, and ensure smooth employee onboarding and offboarding
  • Align with Enterprise Architecture to make informed hosting decisions and develop company-wide IT standards and procedures
  • Develop, deploy, and improve IT operations processes, collaborating with the business and service providers
  • Ensure comprehensive documentation of infrastructure system configurations and operating procedures
  • Manage relationships with MSPs, hardware and software vendors, and other critical suppliers
  • Develop and maintain IT policies, support the DPO in data protection and GDPR compliance
  • Establish, monitor, and analyse performance metrics to ensure business and customer needs are met
  • Define, develop, and manage a comprehensive ITSM landscape based on industry best practices
  • Evaluate work processes, build strong partnerships with stakeholders, and ensure transparent communication
  • Support regulatory compliance and develop a sourcing strategy to manage vendor relationships.
Requirements

To succeed in this role, you will need:

  • 10+ years of IT management experience
  • 4+ years of leadership responsibility managing high-performing groups and teams
  • Experience in implementing Infrastructure-As-A-Service cloud hosting solutions and vendor management
  • Demonstrated knowledge of ITSM principles including relevant methodologies, tools, and overall framework
  • Demonstrated record of budget and cost management experience
  • Microsoft 365 experience
  • Outsourced Service Desk Management experience
  • Experience leading IT transformational initiatives in dynamic environments.
Benefits

We offer a competitive salary package, including:

  • Company equity plan
  • Company pension scheme
  • Private medical, dental and vision insurance
  • Group life assurance
  • Comprehensive mental health support and resources
  • Unlimited holiday allowance (+ bank holidays)
  • Hybrid working (3 days in-office)
  • Quarterly work-from-anywhere policy
  • Weekly lunches
  • Breakfast and snacks provided.

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