IT Leadership Role
3 weeks ago
At Crane Venture Partners, we are seeking a skilled IT Director to oversee the development and implementation of cloud hosting solutions.
About UsWe are a leading venture capital firm dedicated to driving innovation in the tech industry. Our team is passionate about creating cutting-edge technologies that improve people's lives.
Job DescriptionThe successful candidate will be responsible for managing all aspects of infrastructure and operations related to technology delivery within our group of companies.
- Key Responsibilities:
- Oversee end-user service delivery, manage training, and ensure smooth employee onboarding and offboarding
- Align with Enterprise Architecture to make informed hosting decisions and develop company-wide IT standards and procedures
- Develop, deploy, and improve IT operations processes, collaborating with the business and service providers
- Ensure comprehensive documentation of infrastructure system configurations and operating procedures
- Manage relationships with MSPs, hardware and software vendors, and other critical suppliers
- Develop and maintain IT policies, support the DPO in data protection and GDPR compliance
- Establish, monitor, and analyse performance metrics to ensure business and customer needs are met
- Define, develop, and manage a comprehensive ITSM landscape based on industry best practices
- Evaluate work processes, build strong partnerships with stakeholders, and ensure transparent communication
- Support regulatory compliance and develop a sourcing strategy to manage vendor relationships.
To succeed in this role, you will need:
- 10+ years of IT management experience
- 4+ years of leadership responsibility managing high-performing groups and teams
- Experience in implementing Infrastructure-As-A-Service cloud hosting solutions and vendor management
- Demonstrated knowledge of ITSM principles including relevant methodologies, tools, and overall framework
- Demonstrated record of budget and cost management experience
- Microsoft 365 experience
- Outsourced Service Desk Management experience
- Experience leading IT transformational initiatives in dynamic environments.
We offer a competitive salary package, including:
- Company equity plan
- Company pension scheme
- Private medical, dental and vision insurance
- Group life assurance
- Comprehensive mental health support and resources
- Unlimited holiday allowance (+ bank holidays)
- Hybrid working (3 days in-office)
- Quarterly work-from-anywhere policy
- Weekly lunches
- Breakfast and snacks provided.
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