Quality Assurance Manager

4 weeks ago


Chichester, West Sussex, United Kingdom MorePeople Full time

About Us: We are a leading grower of premium soft fruits, dedicated to delivering high-quality produce to customers while upholding sustainable, ethical farming practices. Our team takes pride in maintaining industry-leading standards, and the Quality Assurance Manager plays a vital role in ensuring that our products meet food safety, legal, and quality standards from the field to the consumer.

Key Responsibilities:

  • Oversee product quality assurance to ensure compliance with food safety, legal, and customer requirements (BRCGS, TFS, Global Gap, Red Tractor, etc.).
  • Achieve and deliver the Quality Service Level (QSL) targets for the business.
  • Collaborate with teams across departments to investigate and resolve quality issues, non-conformances, and complaints within agreed timescales.
  • Lead and develop a skilled Quality Assurance and Label Room team to meet customer specifications.
  • Manage the QA budget and improve quality processes to develop a \"right first time\" culture.
  • Conduct regular internal and external quality audits, sharing findings with relevant stakeholders.
  • Manage customer visits and participate in company-wide initiatives and projects.
  • Analyse, report, and act on quality data to enhance overall performance.

Qualifications and Experience:

  • Previous experience in a quality management role within fresh produce.
  • Strong knowledge of quality management systems and industry standards.


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