Energy Customer Care Specialist

6 days ago


Brigg, North Lincolnshire, United Kingdom Northern Powergrid Full time
Job Requirements and Skills:
Our ideal candidate possesses the following skills and qualifications:
  • Achieved 2 A-Levels C or above, NVQ Level 3, or ONC in Business Management
  • Confident in handling a wide range of customer contacts with a focus on delivering a high standard of customer experience
  • Excellent organisational and time management skills including ability to manage allocated workload, prioritize effectively and meet business requirements
  • A strong team player supporting internal colleagues
  • Resilient and solution-focused
  • Adaptable to change
  • Able to work in a fast-paced dynamic environment
  • Attention to detail with ability to work accurately in line with set policies and procedures
  • Good IT skills including use of Microsoft applications specifically Outlook, Word and Excel
  • Full UK driving license
  • Flexible to support our customers when needed working between 6am and 7pm Monday to Friday and covering one weekend in three on standby


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