Commercial Claims Handler Position
2 weeks ago
We are partnering with a leading independent Broker to find an experienced Commercial Claims Handler for their expanding team in Birmingham. The ideal candidate will handle Commercial Property, Liability, and Motor Claims, ensuring excellent service standards are met.
- Manage multiple products, including Property, Liability, and Motor Claims, with a focus on customer satisfaction.
- Maintain an organized claims diary system, ensuring timely follow-ups and efficient claim resolution.
- Provide claims information and reports to internal teams and clients, ensuring seamless communication.
- Ensure complex claims are handled according to company procedures, ensuring accuracy and efficiency.
- Acknowledge new claims to clients and insurers, keeping them informed throughout the process.
Requirements:
- At least 2 years of Commercial Claims experience.
- Strong customer service skills, with a passion for delivering exceptional service.
- Knowledge of Acturis is a plus, but not essential.
- CII certification is desirable, with company support for obtaining it.
- Highly organized with excellent time management, problem-solving, and multitasking skills.
- Strong verbal and written communication skills.
We foster a diverse, inclusive, and equitable workplace, valuing diversity of thought, background, and experience. Our commitment to equal opportunities for growth and career development makes us an attractive employer.
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