Sneaker Sales Ambassador
5 days ago
About Us
Foot Locker is a dynamic retail environment where passionate individuals can thrive. As a leading destination for athletic footwear and apparel, we offer an unparalleled shopping experience that exceeds customer expectations.
Salary Range
We offer a competitive salary ranging from £6.17 to £12.92 per hour, depending on experience.
Job Description
As a CX Team Member, you will be the face of our brand, delivering exceptional customer service and creating engaging experiences that drive sales and loyalty. You will be knowledgeable about our products, stay up-to-date on the latest trends, and work collaboratively with colleagues to achieve sales goals.
Key Responsibilities:
- Provide outstanding customer service, ensuring high levels of satisfaction and driving repeat business.
- Demonstrate expertise on all products offered, including athletic footwear, apparel, and accessories.
- Work collaboratively with colleagues to achieve sales targets and operational excellence.
- Maintain personal and productivity goals, driving individual success and contributing to team achievements.
- Connect with customers through open-ended questions, understanding their needs, and offering tailored recommendations.
- Stay informed about product knowledge, current and upcoming trends, and competitor activity.
- Promote a positive and inclusive work environment, embodying Foot Locker's values and culture.
Requirements:
- A minimum of 0-3 years of retail experience, preferably in a sales or customer-facing role.
- Confidence in engaging customers, delivering exceptional service, and driving sales growth.
- Motivation to achieve results, driven by enthusiasm for interacting with customers and athletic products.
- Ability to work independently, completing tasks and activities without supervision.
- Flexibility in scheduling, including nights, weekends, and holidays.
Benefits:
- A comprehensive benefits package, including a competitive salary, 28 days' holiday (plus one extra day for each year of service), and various discounts and perks.
- Associate discount of between 30% - 50% off Foot Locker products.
- Hapi App, offering exclusive discounts, prize draws, and other rewards.
- Employee Assistance Program, providing support and resources for mental health and wellbeing.
- Company Sick Pay scheme, ensuring financial stability during periods of illness.
- Head Office Internships, offering opportunities for professional development and growth.
- Striper Ambassador Programme, recognizing and rewarding top performers.
- Development Opportunities, empowering employees to advance their careers within the company.
Join Our Team
If you are passionate about delivering exceptional customer experiences, staying ahead of the curve on the latest trends, and growing your career in a dynamic retail environment, we encourage you to apply for this exciting opportunity. Come and share your enthusiasm with us at Foot Locker
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