Healthcare Plan Case Manager

2 weeks ago

Tewkesbury, Gloucestershire, United Kingdom Health and Care Management Ltd Full time
About the Role

As a Healthcare Plan Case Manager at Health and Care Management Ltd, you will play a crucial role in ensuring our members receive the best support, advice, and treatment in line with the rules and benefits of their healthcare plan scheme.

Key responsibilities include establishing the current reason for ill health/injury, identifying underlying causes or contributory factors, and advising members on how to mitigate these issues.

You will work seamlessly with our onsite Functional Health team to manage referrals and provide a three-dimensional service.

Essential skills include proficiency with Microsoft Office packages, excellent communication skills, and the ability to conduct telephone assessments.

Desirable experience includes clinical qualifications and knowledge of GDPR, DPA, and ICO rules and guidelines.

Job Opportunity

This role is particularly suited to someone with experience in the insurance or claims industry, or with a solid clinical background coordinating care and treatment outcomes for the corporate market.

Key skills/experience:

  • Proficient with Microsoft Office packages and confident using IT systems in general
  • Excellent communication skills, both telephonically and in written communications
  • Adopt an investigatory and problem-solving mindset
  • Manage workloads effectively to deliver against customer service deadlines and expectations
Benefits
  • 25 days annual leave
  • Your birthday off
  • 6% company pension contribution
  • Bike to Work Scheme
  • Medicash Health plan
  • Enhanced Maternity/Paternity/Adoption and Shared Parental leave
  • 2 voluntary days per year
  • Long Service Awards
  • Employee Wellbeing Seminars
  • CPD opportunities
  • Professional memberships paid for (role dependent)

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