Regional Courier Operations Coordinator
3 weeks ago
Staff Selection UK is seeking a Regional Courier Engagement Co-ordinator to support the overall 'Courier First' recruitment and retention strategy. The successful candidate will play a key role in supporting local services centres in maximising courier handover, in line with the region's specific targets. This role will require the co-ordinator to ensure all recruiting and onboarding processes are in place and adhered to, and to support local sites to improve their courier engagement and retention rates through proactive initiatives.
Main Responsibilities:
- Act as a key point of contact for new couriers, identifying pain points, resolving issues, and promoting a positive working environment that encourages high performance and commitment.
- Support the courier briefing and debriefing processes at defined intervals, conducting regular check-in calls during day 1, week 1, and month 1, and helping to analyse and understand issues that impact courier engagement and retention.
- Using insights from these sessions to inform operational teams to help develop solutions to solve problems, increasing courier satisfaction, and enhancing overall service quality.
- Reviewing and analysing feedback collected at point of training and onboarding to identify opportunities for improvement to help support the retention of courier resource.
Required Experience:
- Previous experience of working within a customer service or administration environment, either face-to-face or via telephone.
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Regional Courier Engagement Coordinator
4 weeks ago
Cleckheaton, Kirklees, United Kingdom Staff Selection UK Full timeMain PurposeThe Regional Courier Engagement Coordinator will play a key role in supporting the overall "Courier First" recruitment and retention strategy.The primary goal of this role is to support the local services centres in maximising courier handover, in line with the region's specific targets.The position will be responsible for ensuring all recruiting...
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Regional Operations Coordinator
1 month ago
Cleckheaton, Kirklees, United Kingdom Staff Selection UK Full timeJob Title: Regional Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Regional Operations Coordinator to join our team. As a Regional Operations Coordinator, you will play a key role in supporting the overall 'Courier First' recruitment and retention strategy.Main Responsibilities:Act as a key point of contact for new...
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Regional Courier Co-Ordinator
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Cleckheaton, United Kingdom Staff Selection UK Full timeStaff Selection are currently working with our National Parcel Delivery Network, who are looking to add co-ordinations throughout their regions. This role will require you to travel to your closest depot. Depots are spread out throughout the UK. Main Purpose:The Regional Courier Engagement Co-ordinator will play a key role in supporting the overall...
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