Quality Assurance Coordinator

1 month ago


Coventry, Coventry, United Kingdom Arden University Full time
About Arden University

We are an aspirational and multi-award-winning institution, delivering rapid growth with ambitious plans to disrupt the higher education sector through our passion for innovation and digital education.

Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

Job Overview

This role presents an exciting opportunity to provide important administrative support and coordination of quality assurance and enhancement processes and procedures with a particular focus on student affairs and appeals.

The successful candidate will join our highly skilled and supportive Quality Team, working in a fast-paced environment to deliver key objectives and outcomes.

Key Responsibilities
  • Providing administrative support to the Quality Team Leader and other team members
  • Coordinating quality assurance and enhancement processes and procedures
  • Supporting students with exceptional mitigating circumstances, Fitness to Study, leave of absence, SEN adjustments, appeals, and student conduct
Requirements

To be successful in this role, you will need:

  • Degree qualified or extensive relevant work experience
  • Strong analysis and problem-solving capability
  • Stakeholder management skills/experience
  • Strong administrative and customer service skills
  • Experience of working with database systems and Excel reporting spreadsheets or data dashboards
Benefits

We offer a range of benefits, including:

  • 30 days holiday, plus bank holidays
  • A generous Aviva pension plan, with contributions starting at 7%
  • PMI or Healthcare Cashback (dependent on role grade)
  • Study any course for free, with generous discounts for all family and friends

The salary for this role is £26,000 - £28,000 per annum, dependent on experience.



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