Customer Service Liaison
2 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, collaborative environment? If so, we have the perfect opportunity for you.
Our client, a global organisation based in Guildford, is seeking a Customer Service Liaison to join their friendly team on a fixed term period of 6 months. In this role, you'll be at the forefront of our customer on-boarding journey, ensuring the smooth implementation of our products to new customers.
Key Responsibilities:
- Serve as the primary point of contact for customers, facilitating discussions and arranging training sessions via email and telephone.
- Coordinate training schedules, explain implementation processes, and manage attendee requirements, issuing welcome packs to ensure a seamless experience.
- Liaise with internal trainers, booking sessions based on location and availability to meet customer needs.
What You'll Bring:
- Excellent communication skills and a proactive approach.
- A passion for delivering exceptional customer experiences.
- A dynamic and collaborative mindset.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a global organisation.
- A dynamic and supportive team environment.
This is a fantastic opportunity to join a leading organisation and make a real impact on customer experiences. If you're passionate about delivering exceptional customer service, we'd love to hear from you.
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