Fashion Store Lead Manager

1 week ago


London, Greater London, United Kingdom H&M group Full time
About the Role

We are seeking a highly motivated and results-driven Beauty Department Manager to join our team at H&M Group. As a key member of our retail team, you will be responsible for driving sales, improving customer satisfaction, and leading a team of sales assistants.

The successful candidate will have prior retail or customer-facing experience and possess excellent leadership, communication, and problem-solving skills. They should be able to analyse sales data, identify areas for improvement, and develop strategies to increase sales.

Key Responsibilities
  • Develop and implement strategies to improve sales performance and customer satisfaction.
  • Lead a team of sales assistants and provide guidance and support to help them achieve their goals.
  • Collaborate with the store manager to achieve sales targets and maintain a high level of customer service.
  • Identify and address any operational issues and implement solutions to improve store performance.
Benefits

We offer a competitive salary, 39 hours per week contract, and a range of benefits including a 25% staff discount and inclusion in our H&M Incentive Program – HIP. At H&M Group, we value diversity and inclusion, and we strive to create an environment where everyone feels welcome and empowered to succeed.



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