Lead Team Member for Exceptional Customer Experiences
1 month ago
As an exceptional customer experience leader at Greene King, you'll be responsible for guiding a talented team in delivering world-class service to our customers. With a strong focus on leadership and teamwork, you'll support the General Manager and take charge of daily operations when needed.
The ideal candidate will have at least 2 years of experience as an Assistant Manager or Deputy Manager in a fast-paced events-led business environment. You'll possess excellent communication and leadership skills, with a keen eye for detail and commitment to maintaining high standards. Your passion for delivering amazing experiences will shine through in everything you do, from supporting your team members to ensuring customer safety.
We're looking for someone who is passionate about making every customer visit memorable. As an experienced leader, you'll be able to think on your feet and adapt to challenges during busy shifts. In return, we offer a competitive salary of £35,000 per annum, plus pension contribution and a range of benefits that will make you feel valued and supported, including:
- Discounts on Greene King brands (33% for you, 15% for your loved ones)
- Career development opportunities across our well-known brands
- Employee assistance program (mental health, well-being, financial, and legal support)
- Retail discounts (up to 30% off at Superdrug and more)
At Greene King, we pride ourselves on being a great place to work. Our pubs are at the heart of many communities, and we're committed to providing a warm welcome to every customer. If you're a natural leader with a passion for delivering exceptional customer experiences, we'd love to hear from you.
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