Digital Skills Trainer

2 days ago


Telford, Telford and Wrekin, United Kingdom Experis - ManpowerGroup Full time

Experis - ManpowerGroup is a global leader in consulting, technology services and digital transformation.

We are seeking a highly skilled Onboarding Case Facilitator to join our team.

The successful candidate will be responsible for entering account resource requests on to Access database.

This is a 12-month fixed term contract with flexible hybrid working arrangements.

The salary for this role is £25,000-£35,000 per annum, depending on experience.

About the Role

  • Enter account resource requests on to Access database.
  • Evaluate documentation to ensure it meets required standards.
  • Process DBS criminal record checks.
  • Contact referees via email or telephone for all employer/agency/academic references.
  • Process case referrals.
  • Create internal access accounts.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Good working knowledge of MS Office Tools, e.g. Outlook, Word, Access.
  • Ability to communicate effectively with stakeholders.
  • Conflict/Negotiation management skills.
  • Attention to detail and organizational skills.
  • Team working skills and ability to follow process.

About Us

Experis - ManpowerGroup is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.



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