Retail Store Leadership Expert
1 month ago
Job Title: Retail Store Leadership Expert
Estimated Salary:£45,000 - £55,000 per annum (dependent on experience)
About the RoleThis is an exciting opportunity to lead a team of colleagues and drive commercial growth in one of our stores. As a Store Manager at Card Factory, you will be responsible for delivering exceptional customer experiences and developing a team culture that puts the customer at the heart of everything we do.
You will have overall responsibility for the running of the store, focusing on customer satisfaction, colleague development, and driving sales growth in line with our 5-year strategy. Your team will be passionate about celebrating our customers' life moments, and you will be instrumental in creating a positive and engaging work environment.
Main Responsibilities
- Team Leadership: Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
- Talent Acquisition: Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and behaviours with the required skill set to meet our business needs.
- Commercial Decisions: Make informed decisions around stock availability and merchandising to drive sales growth and improve customer satisfaction.
- Stakeholder Engagement: Actively seek contact with key stakeholders to gain a wider understanding of the business and identify opportunities for growth.
- Performance Management: Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.
We are looking for an experienced Store Manager who has a proven track record of leading and developing teams in a retail environment. You will have excellent communication and interpersonal skills, with the ability to motivate and inspire your team to deliver exceptional results.
In return for your expertise and dedication, you can expect a competitive salary package, including a basic salary of £45,000 - £55,000 per annum, depending on experience. You will also receive a range of benefits, including opportunities for career progression, comprehensive training, and a fun and supportive work environment.
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