Luxury Travel Specialist
2 weeks ago
We are seeking a highly skilled Luxury Travel Consultant to join our small, friendly reservations team. As a Luxury Travel Consultant, you will be rewarded with a competitive basic salary of up to 32,000 pounds, plus quarterly bonus and discounted long-haul travel.
Job Responsibilities:
- Sell holidays over the phone and through the internet, chasing quotes to achieve targets.
- Maintain excellent working relationship and deliver exceptional service to direct customers and travel agents.
- Amend bookings and arrange special requests.
- Follow up on options held.
- Pro-actively deal with any customer issues arising.
Requirements:
- Proven experience in a reservations or travel consultant role within the travel industry ideally using a GDS (Galileo / Amadeus).
- Excellent customer service skills, with strong attention to detail.
- Proven knowledge of longhaul destinations, specifically Indian Ocean.
Additional Benefits:
- Basic salary of up to 32,000 pounds depending on experience, plus quarterly bonus.
- Office based but flexibility for hybrid working after probationary period.
- Working hours are 9 to 5.30 Mon to Friday, Saturday 9 to 4 and Saturdays on a rota basis with a day off in the week.
- Regular educational visits.
- Active team social events and nights out.
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