Customer Service Manager

4 weeks ago


Dunblane, Stirling, United Kingdom Starbucks Full time
Overview

Starbucks is a global leader in the coffee industry, known for its commitment to quality and customer satisfaction. We are seeking an experienced Customer Service Manager to join our team in Dunblane.

Salary & Benefits

We offer a competitive salary of £12.25 per hour, with opportunities for bonuses and career progression. Our benefits package includes 30% discount on food, drinks, and merchandise, as well as access to a virtual GP and wellbeing service.

Job Description

As a Customer Service Manager, you will be responsible for ensuring excellent customer service and up-selling products. You will work closely with the Store Manager to achieve sales targets and maintain a clean and welcoming store environment.

  • Supervise colleagues to ensure timely completion of duties and assist with training and development.
  • Promote a welcoming team environment and provide excellent customer service.
  • Assist with stock control, ordering, banking, and administration.
Requirements

We are looking for an individual with supervisory experience in a retail or hospitality environment. You should have excellent communication skills and be able to work independently and as part of a team.

Benefits

In addition to the salary and benefits mentioned above, we offer:

  • 15% off food to go at Greggs, Subway, and more
  • Guaranteed contracted hours
  • Compassionate leave
  • Free beverage on shift
About Starbucks

Starbucks is a global coffee company with a reputation for quality and customer satisfaction. We are committed to providing a welcoming and inclusive environment for all our customers and employees.



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