Customer Service Manager
4 weeks ago
Starbucks is a global leader in the coffee industry, known for its commitment to quality and customer satisfaction. We are seeking an experienced Customer Service Manager to join our team in Dunblane.
Salary & BenefitsWe offer a competitive salary of £12.25 per hour, with opportunities for bonuses and career progression. Our benefits package includes 30% discount on food, drinks, and merchandise, as well as access to a virtual GP and wellbeing service.
Job DescriptionAs a Customer Service Manager, you will be responsible for ensuring excellent customer service and up-selling products. You will work closely with the Store Manager to achieve sales targets and maintain a clean and welcoming store environment.
- Supervise colleagues to ensure timely completion of duties and assist with training and development.
- Promote a welcoming team environment and provide excellent customer service.
- Assist with stock control, ordering, banking, and administration.
We are looking for an individual with supervisory experience in a retail or hospitality environment. You should have excellent communication skills and be able to work independently and as part of a team.
BenefitsIn addition to the salary and benefits mentioned above, we offer:
- 15% off food to go at Greggs, Subway, and more
- Guaranteed contracted hours
- Compassionate leave
- Free beverage on shift
Starbucks is a global coffee company with a reputation for quality and customer satisfaction. We are committed to providing a welcoming and inclusive environment for all our customers and employees.
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