Front of House Team Lead
4 weeks ago
Lounges are unique establishments that rely on exceptional team members to deliver an outstanding customer experience. As a Front of House Supervisor, you will support the management team in maintaining this excellence, ensuring that every customer leaves satisfied. Your role will involve leading by example, setting a high standard for the team, and driving results through effective supervision.
The Benefits
- Tips shared equally among team members, based on hours worked
- Paid breaks
- Staff food provided on every shift, regardless of hours worked
- 50% discount on food across all Lounge brands from day one
- Competitive holiday entitlement, including Bank Holidays
- Emotional and practical support through the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Opportunities for personal development and career progression in a fast-growing business
Requirements:
- Experience as a Supervisor, Team Leader, or exceptional front of house team member, preferably in restaurants, bars, cafes, or coffee shops
- Background in serving food and drinks, with a focus on customer satisfaction
- Natural talent and passion for hospitality
- Driven and results-oriented, with excellent communication skills
- Strong knowledge of best practices in sales building, forecasting, paperwork, recruitment, and HR
Learn more about our company culture by following us on LinkedIn or @life.at.lounge on TikTok.
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