Credit Control Team Leader

4 weeks ago


Birmingham, Birmingham, United Kingdom SF Recruitment (Birmingham) Careers Full time

Credit Control Team Leader Opportunity

We are seeking a highly skilled Credit Control Team Leader to join our vibrant and exciting business in Birmingham City Centre. As a Credit Control Team Leader, you will be responsible for managing a team of 3 Credit Controllers, handling escalated queries, high-risk clients, and large customer accounts. You will also be responsible for weekly reporting on team performance and forecasts, identifying shortcomings in procedure, and working to improve processes using our newly implemented bespoke software. Additionally, you will train and develop the existing credit team, including one-to-ones and target setting.

Key Responsibilities:

  • Management of a Credit Control team of 3 Credit Controllers
  • Handling escalated queries, high-risk clients, and large customer accounts
  • Weekly reporting on team performance and forecasts
  • Identifying shortcomings in procedure and working to improve processes
  • Training and development of the existing credit team

Requirements:

  • Experience in managing a team to achieve results
  • Tenacious work ethic and continuous improvement working philosophy
  • Positive working attitude and dynamic approach to problem-solving
  • Understanding of credit management and risk procedure

About the Role:

This is an exciting opportunity to join a high-performance credit function and work autonomously in a target-driven environment. If you are interested in this opportunity, please apply or email for more information.



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