IT Support Specialist
6 days ago
Job Overview
Xact Placements Limited is recruiting for a proactive IT Support Technician to deliver outstanding technical support and maintain efficient IT operations.
Main Responsibilities
- Respond to IT support requests via phone, email, or ticketing system.
- Diagnose and resolve hardware, software, and network issues.
- Maintain accurate records of all IT incidents and support activities.
- Support Microsoft 365 administration (Intune, SharePoint, Exchange).
- Create reports using Power BI/Excel and configure alerts in Python/Odoo.
- Provide user training on IT systems and applications.
- Assist with IT projects and system rollouts.
Key Qualifications
- 1+ year experience in an IT Helpdesk or similar role.
- Proficiency in troubleshooting Windows OS and Microsoft 365.
- Strong teamwork, communication, and problem-solving skills.
- Attention to detail and ability to work under pressure.
Salary Information
The estimated salary range for this role is £25,000–£30,000 per annum, depending on location and experience. Xact Placements Limited offers competitive salaries and benefits to attract top talent.
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