Warrant and Revenue Account Manager
4 weeks ago
About the Role:
As a Warrant and Revenue Account Manager at Brook Street, you will be responsible for controlling the daily completion of the Rights of Entry warrants as they are served, in line with various processes, policies, and revenue recovery objectives.
Key Responsibilities:
• Managing day-to-day planned warrant visits for all activity types such as debt, inspection, exchange.
• Directing external colleagues to ensure visit completion in accordance with client requirements.
• Liaising with colleagues and management for escalated matters.
• Providing guidance and support when dealing with each call on an individual account basis.
• Pro-active and Re-active calls to our clients providing accurate account level detail.
• Preparing and distributing visit listings for timely checking accounts.
About You:
• Good/Competent I.T. skills with accurate keyboard skills.
• Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written.
• Experience of telephone work is essential.
• Ability to work and deliver in a fast-paced environment with firm deadlines.
• Self-motivated with a positive attitude.
• Ability to react to change in a positive manner
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