Strategic Operations Project Lead

4 weeks ago

Scotland, United Kingdom CV-Library Full time
Project Manager, Operations Centre of Excellence

As a key member of the Operations Centre of Excellence, you will play a pivotal role in driving change across Operations, delivering strategic goals on time, within budget, and to the highest quality. This exciting opportunity will hone your existing project management skills with excellent exposure at senior level and advance your career in a fast-paced, innovative, and inclusive team.

You will lead a work initiative, preparing, managing, and providing reporting on all project plans, controls, and resource plans. This will ensure that activities are in place to adequately prepare the business and engage all the appropriate stakeholders effectively to enable change to be implemented and handed over.

Additionally, you will build and maintain a positive working relationship with senior stakeholders across multiple franchises, domains, and functions at different levels of hierarchy. You will be required to produce executive level presentations and may lead a team of external suppliers, working closely with supply chain services for appropriate supplier selection from our framework.

Key responsibilities will include:

  1. Empowering and leading a team, often in multiple geographies, through the project lifecycle.
  2. Identifying, tracking, managing, and mitigating any project risks, assumptions, issues, and dependencies.
  3. Leading and defining project documentation and ensuring that the solution clearly supports and is aligned to our strategic goals.
  4. Tracking and reporting project costs to ensure that the project is completed within allotted budgets.
  5. Ensuring that all project deliverables satisfy the requirements and adhere to the agreed governance framework.
  6. Shaping business cases or benefits realization and securing funding via investment processes.
  7. Addressing policy and control shortfalls and audit findings, implementing strategic solutions in response.
The skills you'll need

You will need to hold an appropriate project management qualification and have experience in change management, with experience delivering change within a banking Operations team driving measurable business outcomes. You should be comfortable working with ambiguity, have keen attention to detail, and a drive to understand emerging technical capabilities and how these might be leveraged by Operations.

It would be ideal if you have experience of Agile processes and ceremonies, as well as familiarity with Model Risk governance.

You will also need:

  1. Experience of driving large scale automation or AI with a drive to understand emerging technical capabilities.
  2. Experience of analyzing a broad range of data such as Operational, Technology, Finance, and HR to support problem solving and decision making.
  3. Strong organizational skills and the ability to produce executive level presentations.
  4. Excellent interpersonal and collaborative skills with the ability to engage and communicate with multiple stakeholders at senior level across the bank.
  5. Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk.

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