Senior HR Operations Manager
4 weeks ago
Oakleaf Partnership, a leading recruitment agency, is partnering with a dynamic SME tech firm in Central London to find an experienced People Operations Lead. This 3-month fixed-term contract offers a competitive salary of up to £80,000.
About the RoleThis pivotal position within the people team requires a proactive individual with a passion for change management and strong ability to navigate rapid transformation. Key responsibilities include:
- Process Improvement: Lead initiatives to enhance and implement HR policies and processes that drive operational efficiency and support business objectives.
- Employee Relations: Manage complex ER cases, providing expert guidance on performance management, disciplinary actions, grievances, and conflict resolution.
- Performance Management: Create and embed a clear performance management process across HQ and contact centre employees.
- Project Management: Drive and support key HR and people-related projects, ensuring timely delivery and alignment with business goals.
To succeed in this role, you will need:
- A proven track record in People Operations or HR Ops, ideally within the tech or SME sector.
- Demonstrated experience in driving HR process improvement and policy development.
- Experience in leading or supporting HR projects, with a successful delivery history.
Oakleaf Partnership is a reputable recruitment agency, dedicated to helping businesses find top talent. We value collaboration, innovation, and professionalism. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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