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Technical Field Service Specialist

2 months ago

Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time
About the Company

Mitsubishi Electric is a leading global manufacturer of electrical and electronic products, committed to innovation and customer satisfaction.

About the Role

We are seeking a highly skilled Technical Field Service Engineer to join our team, responsible for delivering on-site technical support for our sold Mitsubishi Electric products.

The successful candidate will be responsible for:

  • Providing technical support and assistance to customers on-site
  • Commissioning, health checks, fault finding, and investigative works on our products
  • Producing concise and well-written technical reports
  • Acting in a polite and courteous manner at all times
  • Complying with Health & Safety regulations and procedures
  • Liaising with other areas of the business to ensure customer-centric outcomes
  • Tracking and developing technical ability on new and existing products

Requirements:

  • NVQ Level 3 in Refrigeration and Air Conditioning
  • Category 1 F-Gas (City & Guilds 2079)
  • Experience working with Electrical and Electronic components and safe working practices
  • Minimum of 5 years industry experience working on Mitsubishi Electric products
  • Familiarity and use of Mitsubishi Electric Maintenance Tool
  • Training qualifications from Mitsubishi Electric
  • CSCS Skills Card
  • Driving License

We offer a range of benefits, including:

  • Generous annual leave allowance
  • Flexible working options
  • Pension
  • Life Assurance
  • Group Income Protection Scheme
  • Private Medical, Dental Insurance and a Cash Plan Scheme
  • Access to Mitsubishi's discount platform
  • Colleague Referral Scheme
  • Holiday Buy
  • Long Service Awards
  • Cycle to Work Scheme
  • Sports & Social Club
  • Employee Assistance Programme

Mitsubishi Electric is an equal opportunities employer and welcomes applications from all qualified candidates.