Professional IT Technician
3 days ago
Dovetail HRS is a leading provider of HR services, and we are currently seeking a highly skilled IT Technician to join our team in Southend on Sea. The successful candidate will be responsible for providing technical support to our clients, and will have a strong background in IT infrastructure.
About the Role:The IT Technician will be responsible for managing the local area network for all sites, performing routine tasks such as re-setting passwords and setting up new users, and carrying out and completing assigned IT project work.
- The role involves managing requests logged by users across the business
- The role involves performing routine tasks including re-setting passwords, restoring files, and setting up new users
- The role involves helping manage local area network for all sites
- The role involves carrying out and completing assigned IT project work
- The role involves testing and monitoring IT resources
- The role involves providing reports on IT service desk calls, assets, and backups
- The ideal candidate will have experience and knowledge of Active Directory and Office 365
- The ideal candidate will be familiar with Windows 10 & 11 operating systems
- The ideal candidate will have service desk experience in 1st / 2nd line support
- The ideal candidate will have the ability to create and write documentation
- The ideal candidate will have experience with backup technologies
- The ideal candidate will have excellent organisational skills
- The ideal candidate will have a good understanding of Microsoft and Mac systems
- The ideal candidate will have knowledge of Windows server 2016, 2019 & 2022
- The ideal candidate will have experience with the Microsoft Hyper-V platform
- The ideal candidate will have working knowledge of Azure AD/Entra ID environments
- The ideal candidate will be able to work with PowerShell scripts
- The ideal candidate will have experience working in regulated ISO environments
- We offer a competitive salary of £30,000 per annum
- We offer 25 days holiday + bank holidays
- We have a pension scheme
- We provide private healthcare
- We have an employee assistance programme
- We have an electric car scheme
- We have a cycle to work scheme
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