Supermarket Assistant

Job Purpose: As a Supermarket Assistant - Replenishment, you will be responsible for delivering exceptional customer service while ensuring optimal product availability and store standards.

Key Responsibilities:

Customer Experience:

• Deliver outstanding customer service, placing the customer at the heart of everything you do.
• Maintain high standards of product display, availability, and cleanliness.
• Ensure compliance with Branch Operating Procedures and uphold all relevant due diligence.
• Continuously expand your knowledge of our brand, products, and services, sharing this information with customers when needed.

Partner Experience:

• Contribute to the business's success by staying current with your training and adhering to your live performance objectives, agreed upon with your line manager.
• Ensure familiarity with systems, procedures, and resources, utilising internal communication tools like the Partner intranet and Partner link Quick Train.
• Engage in the democratic processes of the Partnership by voicing opinions through your Partner Voice Representative.

Commercial Performance:

• Maximise productivity in all tasks, meeting or exceeding expected performance standards.
• Actively contribute to improving the commercial performance of the store by offering ideas for operational enhancements.
• Understand and contribute to stock management, cash control, and adherence to legal processes.
• Complete all tasks assigned by the Floor Manager, ensuring high productivity and excellent service standards.