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Store Manager

2 months ago


Harlow, Essex, United Kingdom Costa Coffee Full time

Unlock Your Potential as a Store Manager at Costa Coffee

At Costa Coffee, we're passionate about serving great coffee and creating memorable moments for our customers. As a Store Manager, you'll be the driving force behind our store's success, leading a team of talented individuals to deliver exceptional customer experiences.

What You'll Own:

  • Store operations, including customer service, sales, and inventory management
  • Team development and coaching, ensuring your team reaches their full potential
  • Controllable costs, such as stock, labor, and training
  • Brand standards, ensuring a consistent customer experience
  • A passion for coffee and people, driving business growth and customer satisfaction

What We Offer:

  • A competitive salary from £28,900-£33,000 per annum, dependent on store size
  • A paid quarterly bonus scheme, rewarding your hard work and dedication
  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Free uniform and access to our Costa Discount App, offering 25% off food & drinks in store when you're not working
  • Bespoke training and development opportunities, including our award-winning Management Apprenticeship programme
  • Employee recognition scheme, celebrating your achievements and contributions
  • Employee Assistance Programme and access to our dedicated Mental Health First Aiders
  • Wagestream, flexible pay for those moments when you need a little extra cash before payday
  • Refer a Friend scheme, earning up to £200 for referring a friend or family member
  • Cycle to Work Scheme, making huge savings on bikes and accessories
  • Access to a range of discounts via our Dream Beans portal, offering instant cashback and savings at high street retailers

About Us:

Scoffs Group UK is proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We're a high-growth hospitality franchise operator, putting our people at the heart of everything we do. Join us as we expand our business and structure to support our growth.

We've partnered with Costa Coffee, the No. 1 coffee brand in the UK for 12 years running. Here, you'll be part of a genuine, warm, and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, communities, and people.

At Costa Coffee, we celebrate inclusion and equality, believing everyone should bring their true self to work. We advocate collaboration and transparency, embracing differences in all that we do.