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Automotive Sales Professional
4 weeks ago
About the Role
We are seeking an experienced Automotive Sales Person to join our friendly team at Cambria Automobiles. As a Sales Associate, you will be responsible for delivering an outstanding guest experience, achieving agreed performance targets, and upholding a high level of guest satisfaction.
Key Responsibilities
- Comply with all FCA requirements and operate within legislative guidelines at all times.
- Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
- Complete Guest Experience Foundation training as part of a probationary period, achieving at least the company's minimum training pass standard.
- Maintain quality brand standards of dress, attitude, guest care, honesty, and health and safety in order to portray a professional image to guests at all times.
- Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
- Utilise and uphold the department's defined working systems, procedures, and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles, and other company resources.
Requirements
- Full UK Driving Licence or equivalent.
- Computer literate, including Microsoft Office.
- A minimum of 1 year's Sales Executive experience within the motor industry.
- Possess outstanding customer/guest service skills with the ability to handle conflicting demands.
- Proven sales skills with a track record of sales achievement.
- Have an understanding of database management and excellent administrative skills.
- Possess excellent communication, organisation, and interpersonal skills.
- Passion and ability to deliver an outstanding guest experience.
- Enthusiastic, friendly, and helpful.
- Respectful and courteous to guests and colleagues.
- Honest with high levels of integrity and drive to succeed.
This role is subject to a Basic DBS Certificate Disclosure and an adverse financial background check.