Elegant Dining Experience Lead

3 weeks ago


Wimbledon Park, United Kingdom The Ivy Collection Full time
The Ivy Collection: A Leader in Elegant Dining

We're a prestigious group of restaurants committed to delivering exceptional dining experiences. Our commitment to quality, service, and ambiance has earned us a reputation as one of the UK's leading restaurant chains.

We're now seeking a passionate Hospitality Services Coordinator to join our team.

In this role, you'll be responsible for coordinating front-of-house operations, ensuring seamless delivery of exceptional guest experiences. Key responsibilities include managing reservations, supervising staff, and maintaining high standards of service and quality.

Estimated Salary: £28,000 - £38,000 per annum, depending on experience.

Key Responsibilities:

  • Manage front-of-house operations, including reservations, seating arrangements, and customer service.
  • Supervise and train staff members to maintain high standards of service and quality.
  • Maintain accurate records of sales, inventory, and customer feedback.

Requirements:

  • Proven experience in hospitality or a related field.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.


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