Resourcing and Sales Team Member
6 days ago
Are you looking for a challenging and rewarding role in the museum sector? Do you have experience working in a fast-paced environment and excellent administrative skills? If so, we would love to hear from you
This is an exciting opportunity to join the London Transport Museum as an Operations and Resourcing assistant. As a key member of our team, you will be responsible for managing the contact centre and reception, providing a high-quality service to all customers and stakeholders.
Key Accountabilities- Provide quality service for all customers and stakeholders.
- Adhere to company policy and procedures and inform Management of any issues.
- Answer phone calls in the Operations room and at reception, taking bookings for schools, the Museum's public programme, and providing information on any Museum enquiry.
You will also assist with administration of the department, including resourcing temporary Museum events, staff for the Museum, space bookings, and compiling visitor figures. The successful candidate will have a detailed knowledge and experience of a ticketing or CRM system, preferably The Patron Edge or SRO.
Benefits- A competitive salary of £24,250 - £25,600 per annum.
- Free travel on TfL services plus benefits.
- Final Salary pension scheme.
- 30 days annual leave plus public and bank holidays.
- Tax-efficient cycle-to-work programme.
We are committed to equality, diversity, and inclusion, and we are a disability confident employer who guarantees an interview to any disabled candidate who meets all of the essential criteria.
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