Workshop Operations Manager
1 week ago
Workshop Controller Job Description
**Role Overview**
As a Workshop Controller with Richard Abson Group, you will be responsible for overseeing the daily workloads of 20 technicians and supporting 7 service advisors to maximize efficiency and performance in the workshop. Your primary goal will be to ensure that all servicing work is carried out accurately, competently, and on time, with customer satisfaction in mind.
**Key Responsibilities**
* Oversee and manage the daily workloads of 20 technicians
* Support 7 service advisors to manage expectations and maximize efficiency
* Ensure accurate recording of technician time and writing technical reports and recommendations
* Work with service advisors to ensure service standards are met with customers
**Work Schedule**
You will work Monday to Friday, 8am-5:30pm, and one in three Saturday mornings, 8:30am-12:30pm.
**About Richard Abson Group**
Richard Abson Group is a prestige car dealership based in Stockport, seeking an experienced Workshop Controller to join their team.
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