Service Advisor
3 weeks ago
Overview of the Role
We are seeking a skilled Service Advisor to join our team at Jardine Motors Group. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers.
Our ideal candidate will be passionate about creating great experiences for customers and will have a resilient and team-oriented approach to work. You will be responsible for fully understanding the needs and wants of our customers and delivering a wow factor service for them.
Duties and Responsibilities
- Value every customer interaction, whether in person, by email, or over the phone.
- Learn about your customers by building and nurturing relationships, focusing on the small details that make a difference.
- Act as the vital link between customers and the workshop, collaborating with aftersales, parts, and sales teams.
Why Work for Us?
- We grow our own talent, providing training and development opportunities to help you succeed.
- We are committed to building a truly inclusive culture and diverse workforce, where everyone is welcome and can thrive.
- We offer a generous benefits package, including 33 days' holiday, a great pension, and commission schemes.
- We care about your wellbeing, providing access to mental health support, nutritional and financial advice, and a Digital GP.
What You'll Bring to the Role
- A passion for delivering exceptional customer experiences.
- A resilient and team-oriented approach to work.
- The ability to build and nurture relationships with customers.
Jardine Motors Group is an Equal Opportunity employer committed to diversity in the workplace. We welcome applications from all qualified candidates and are committed to providing reasonable accommodations to individuals with disabilities.
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